Shipping policy

BLUBOX SRL will deliver the ordered Products via contracted couriers. Order fulfillment times may vary from 1 to a maximum of 7 business days from the execution of the order and receipt of payment for the goods, within which the Supplier will issue the invoice and consequently accept the order. If the Supplier is unable to ship the Products ordered within this period, the Customer will be promptly notified by email and/or telephone, indicating the deadline by which the order will be fulfilled. It is understood that delivery times may vary depending on the country of destination and other factors beyond BLUBOX SRL's control.

BLUBOX SRL ships with DDP (Delivery Duty Paid) to EC countries, therefore in these destinations the Products ordered will arrive directly at the place of delivery indicated by the Customer in the order request, without the Customer having to pay any additional sums other than those already paid at the time of placing the order. For all other countries, the DDU (Delivery Duty Unpaid) formula is used, therefore the courier may present the Customer with a separate invoice upon delivery of the Products, requesting payment of any duties and taxes required by the local authorities. For more information about shipping costs, duties, and customs fees, please refer to the section of the Website specifically dedicated to Product shipments.